Privacy Policy

Privacy Policy

Effective Date: January 24, 2025
MyQR Menu ("MyQR Menu," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our users, customers, merchants, restaurant customers, and visitors.
This Privacy Policy explains how information is collected, used, protected, and handled when you use v5.myqr-menu.com, our websites, applications, online ordering features, restaurant menus, QR code services, point-of-sale integrations, SMS services, and related services (collectively, the "Services").
By using our Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with MyQR Menu, we may collect information including:
Personal Information
  • Name
  • Email address
  • Telephone or mobile phone number
  • Billing or contact information
  • Account username or login information
  • Restaurant or business information
  • Delivery or pickup information
  • Information voluntarily submitted through forms
Order and Transaction Information
When you place an order or interact with a restaurant using MyQR Menu, we may collect information such as:
  • Items ordered
  • Order amount
  • Order date and time
  • Restaurant location
  • Table number
  • Pickup or delivery preference
  • Order status
  • Receipt information
Payment card information may be processed directly by third-party payment processors. MyQR Menu does not intentionally store complete payment card numbers unless specifically required by the payment service being used and handled in accordance with applicable security requirements.
Technical Information
We may automatically collect limited technical information, including:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Date and time of access
  • Pages or features accessed
  • Referring URLs
  • Cookie or session identifiers
  • Diagnostic and security information
This information may be used to maintain security, prevent fraud, troubleshoot problems, improve performance, and understand how the Services are used.
2. How We Use Information
Information collected through MyQR Menu may be used to:
  • Create and manage user accounts
  • Process restaurant orders
  • Provide digital menus
  • Generate and deliver receipts
  • Send transactional SMS notifications
  • Provide order confirmations and status updates
  • Process payments
  • Provide customer support
  • Maintain and improve the Services
  • Detect fraud, abuse, and security threats
  • Troubleshoot technical problems
  • Communicate important service-related information
  • Comply with applicable legal requirements
We will not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent.
3. Sale and Sharing of Personal Information
MyQR Menu does not sell, rent, trade, or disclose personal information to third parties for their own advertising or marketing purposes.
Information collected through our Services will not be sold to data brokers, lead generators, advertisers, or other third parties for their independent commercial use.
We may use carefully selected service providers when technically necessary to operate the Services, such as:
  • Cloud hosting providers
  • Payment processors
  • Email delivery providers
  • SMS and telecommunications providers
  • Security and fraud-prevention providers
  • Technical infrastructure providers
These providers may receive only the information reasonably necessary to perform services on our behalf and are not authorized by MyQR Menu to use that information for their own marketing or promotional purposes.
We may also disclose information if required by law, court order, subpoena, governmental request, or when reasonably necessary to protect the security, rights, or property of MyQR Menu, our users, or others.
4. SMS and Text Messaging
MyQR Menu may provide SMS/text messaging functionality to restaurants and customers.
SMS messages may be used for transactional purposes including:
  • Digital receipts
  • Order confirmations
  • Order status notifications
  • Pickup notifications
  • Delivery notifications
  • Account or security notifications
  • Other service-related communications requested by the user
By providing your mobile telephone number and opting to receive SMS communications when applicable, you consent to receive text messages relating to the applicable transaction or service.
SMS Privacy
Mobile phone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
Mobile information may only be provided to telecommunications carriers, SMS delivery providers, or other technical service providers when necessary to deliver messages requested or authorized by the user.
These providers are permitted to process the information only as necessary to provide the applicable service.
SMS consent is specific to the applicable messaging program and is not transferred or sold to another business.
Message Frequency
Message frequency will vary depending on your activity.
For example, customers requesting an SMS receipt may receive a message associated with that transaction, while customers receiving order status notifications may receive additional messages regarding that order.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan.
MyQR Menu does not charge a separate fee simply for receiving an SMS message unless otherwise clearly disclosed.
Opting Out
You may opt out of applicable SMS communications at any time by replying:
STOP
Where supported, requests such as CANCEL, END, QUIT, UNSUBSCRIBE, OPT OUT, or REVOKE may also be recognized as requests to stop receiving messages.
After opting out, you may receive a final confirmation message indicating that your request has been processed.
Transactional communications that are strictly necessary to complete a service you separately request may be handled in accordance with applicable law and carrier requirements.
SMS Help
Reply:
HELP
for available assistance regarding the messaging program, or contact us using the information provided in the Contact Us section below.
Mobile carriers are not responsible for delayed or undelivered messages.
5. SMS Marketing
Receiving transactional communications, including an SMS receipt or order notification, does not automatically enroll a customer in promotional SMS marketing.
If MyQR Menu or a restaurant using MyQR Menu offers promotional or marketing SMS communications, customers will be provided with a separate and appropriate opportunity to consent where required.
Consent to receive promotional text messages is not a condition of purchasing goods or services unless otherwise permitted by applicable law.
SMS marketing consent will not be sold, transferred, or shared with another business or third party for its own marketing activities.
6. Restaurants and Businesses Using MyQR Menu
MyQR Menu provides technology that may be used by independently operated restaurants and businesses.
When you interact with a restaurant through MyQR Menu, certain information may be made available to that restaurant when necessary to complete your transaction, such as:
  • Customer name
  • Order information
  • Contact information
  • Pickup or delivery information
  • Receipt information
Restaurants are expected to use customer information only for legitimate purposes related to the customer's interaction with that business and in accordance with applicable privacy laws and their own privacy obligations.
SMS opt-in consent collected for one restaurant or messaging program is not automatically transferable to another restaurant or messaging program.
7. Cookies and Similar Technologies
MyQR Menu may use cookies, local storage, session identifiers, or similar technologies to:
  • Keep users logged in
  • Remember preferences
  • Maintain shopping carts
  • Provide essential website functionality
  • Improve performance
  • Detect abuse or suspicious activity
  • Analyze aggregate usage of the Services
Users may control certain cookies through their browser settings. Disabling essential cookies may prevent portions of the Services from functioning correctly.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against:
  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction
However, no internet transmission, electronic storage system, or security technology can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
  • Provide the Services
  • Complete transactions
  • Maintain required business records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet legal, accounting, or regulatory obligations
Information that is no longer required may be deleted, anonymized, or securely disposed of.
10. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request:
  • Access to personal information associated with you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Information regarding how your personal information is used
  • Withdrawal of certain consent
  • Opt-out from applicable communications
To make a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
11. Children's Privacy
MyQR Menu is not intended to knowingly collect personal information directly from children under the age required to provide valid consent under applicable law.
If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete or appropriately handle the information.
12. Third-Party Services and Links
Our Services may contain links to or integrations with third-party services, including payment providers or restaurant websites.
MyQR Menu is not responsible for the independent privacy practices of third-party websites or services.
We encourage users to review the applicable privacy policies before providing personal information to an external service.
13. Legal Requirements
We may preserve or disclose information when we reasonably believe doing so is necessary to:
  • Comply with applicable laws or regulations
  • Respond to a lawful request
  • Comply with court orders or legal processes
  • Investigate fraud or abuse
  • Protect the safety of our users
  • Protect the rights and property of MyQR Menu
  • Enforce our agreements
Such disclosures do not include voluntarily selling or providing personal information for third-party marketing purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
  • Our Services
  • Our technology
  • Legal requirements
  • Privacy practices
When material changes are made, the updated Privacy Policy will be posted on this website with a revised Effective Date.
Continued use of the Services following an update may constitute acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
15. Contact Us
If you have questions about this Privacy Policy, your personal information, or MyQR Menu's privacy practices, please contact:
MyQR Menu
Website: https://v5.myqr-menu.com
For SMS assistance, you may also reply HELP to an applicable MyQR Menu messaging number.
SMS Privacy Commitment
For clarity:
MyQR Menu does not sell or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be transferred or sold. Mobile information is used only to provide the services requested by the customer and may be processed by service providers solely as necessary to deliver those services.